How Current Connect NW handles your information.
This page explains what personal information we collect through this website, why we use it, and how you can contact us about your privacy rights.
Last updated: 13 July 2026
Who We Are
Current Connect NW provides electrical services, EV charger installation, consumer unit upgrades and related enquiries across the North West. You can contact us by phone or WhatsApp on 07436 285231, or through the contact page.
Information We Collect
When you use the enquiry forms or contact links on this website, we may collect the details you choose to send, including your name, town or city, contact number, service request and any message details sent through WhatsApp or another contact method.
If you become a customer, we may also keep job-related information needed to quote, arrange, carry out, certify and record electrical work.
How We Use Your Information
- To reply to enquiries and provide quotes.
- To arrange surveys, bookings and electrical work.
- To keep records of work, testing and certification where required.
- To manage customer service, reviews and follow-up communication.
- To meet legal, accounting, tax, insurance or regulatory obligations.
Legal Basis
We use enquiry information because it is necessary to respond before entering into a contract, to provide services where a contract exists, to comply with legal duties, or where we have a legitimate interest in running and improving the business.
WhatsApp And Third-Party Links
Some forms open WhatsApp with your message prefilled so you can review it before sending. If you send the message, WhatsApp processes that communication under its own terms and privacy policy.
This website may link to third-party services such as Instagram, WhatsApp and review platforms. Those services may collect information if you interact with them.
Cookies And Review Widgets
We use an essential preference setting to remember whether you accepted or rejected non-essential cookies. This is used only to remember your choice.
The website may display reviews from our local review data and may use non-essential analytics if accepted. If you reject non-essential cookies, only essential preference storage is used by this website.
Who We Share Information With
We only share personal information where needed, such as with communication providers, website hosting providers, professional advisers, certification or compliance bodies, insurers, payment/accounting providers, or authorities where required by law.
How Long We Keep Information
Enquiry information is kept only as long as needed to respond and manage the enquiry. Customer and job records may be kept for longer where needed for certification, warranty, tax, accounting, insurance, legal or regulatory reasons.
Your Rights
Under UK data protection law, you may have rights to ask for access to your personal information, correction, deletion, restriction, objection, portability, or to complain about how your information is handled. To make a request, contact Current Connect NW using the details above.
Complaints
If you are unhappy with how your information is handled, please contact us first so we can try to resolve it. You can also contact the UK Information Commissioner's Office at ico.org.uk.
Changes To This Policy
We may update this policy from time to time. The latest version will be published on this page.